“With NetSuite, we’ve boosted the efficiency of all our business processes, and we’re able to do serious, proactive marketing, which is just what the new business needs.”
- Accessory sales have tripled each month, without need to hire admin staff.
- Saving $24,000/year vs. cost of maintenance for the previous software.
- Integrated order processing reduced time from 20 min. to 20 sec.
- Creating custom report takes managers 10 min. vs. a full day with the old system.
- NetSuite’s CSV import/export function helps export product feeds to Shopzilla, other services in 15 min. vs. 4 hours manually.
- Manufacturer of high-end wine cabinets and coolers wanted to expand into accessories market.
- QuickBooks, proprietary systems—adequate for low-volume, high-profit sales—wouldn’t scale to high-volume business.
- Existing IT systems slow and inflexible, making it difficult to analyse customer trends and create proactive marketing campaigns.
- Complete changeover to NetSuite ERP, CRM, ecommerce took just four months.
- Used NetSuite partner SuiteCommerce for custom scripting.
- Used NetSuite partner FarApp for custom integration with Amazon, Ebay retail storefronts.
- Using NetSuite to manage three websites—which maximise customer engagement/loyalty, collect data for trend analysis, capture leads, etc